Luke Coutinho Case Study

HCM solution for a Wellness and Lifestyle Company

Start UpABOUT THE COMPANY

Luke Coutinho Holistic Healing Systems is a pioneering force in the holistic health and wellness sector, renowned for its innovative approach to promoting overall well-being. With a legacy spanning several years, the company has established itself as a leader in India’s holistic health industry, offering a comprehensive range of services such as personalized nutrition plans, lifestyle coaching, mindfulness practices, detoxification programs, and holistic health consultations. Their holistic approach, which integrates ancient wisdom with
modern science, emphasizes the interconnectedness of mind, body, and spirit, aiming to address not only physical health but also mental, emotional, and spiritual wellness. Recognized for its commitment to empowering individuals to take charge of their health, Luke Coutinho Holistic Healing Systems provides tailored solutions that cater to each person’s unique needs and goals. Through education, personalized guidance, and evidencebased practices, the company strives to make a lasting impact on the health and well-being of
its clients, positioning itself as a trusted partner in the journey towards holistic wellness.

RECRUITMENT MANAGEMENT

Hiring to On-boarding

PAYROLL

Payroll Processing

PEOPLE MANAGEMENT

From On-boarding to Off-boarding

STATUTORY COMPLIANCE

legal framework and regulations

ABSENCE

Leave Management

A few pain pointsCHALLENGES

Luke Coutinho Holistic Healing Systems faced several challenges that necessitated the creation of a structured hierarchy and policies from scratch. One major pain point was the absence of a clear hierarchy within the organization, which was crucial for effectively managing remote working employees with no fixed office timings. This lack of hierarchy led to difficulties in establishing reporting structures and delineating roles and  responsibilities. Then, the lack of standardized policies and automated tracking mechanisms made leave and attendance management labour-intensive. Even payroll processing was tedious and prone to inaccuracies, with statutory compliance becoming a significant challenge in manual workflows.

Additionally, the organization did not have established holiday policies, and attendance tracking methods were not standardized or efficient. This resulted in scattered data management, particularly concerning the Performance Management System (PMS) and Time & Attendance (TA) data, which were stored primarily in Excel sheets. Gathering and organizing this data for system integration and analysis was a time-consuming task that hindered the timely commencement of the implementation process.

Recognizing the pressing need to address their challenges efficiently, Luke Coutinho Holistic Healing Systems sought out a robust solution that could streamline their organizational hierarchy, policy creation, attendance tracking, and data management processes. It was crucial for them to find a solution that could reduce preparation and processing time significantly, while also providing comprehensive life-cycle management solutions and ensuring statutory compliance.

Need for the best solutionSOLUTION

Healing Systems implemented Workrig’s Recruitment, People Management, Absence, Payroll, Statutory Compliance and PMS modules to streamline their operations and enhance efficiency across various functions.

The Recruitment module streamlined the hiring process, providing a seamless transition from candidate evaluation to on-boarding. Automated workflows ensured that new hires were efficiently integrated into the organization, reducing time-to-hire and improving overall efficiency.

The People Management module automated the employee lifecycle, from on-boarding to offboarding, ensuring structured role definitions and operational transparency. The Absence module standardized attendance and leave management, implementing automated tracking mechanisms to reduce errors. The Payroll module enabled efficient and accurate payroll processing, ensuring statutory compliance and timely salary disbursements.

Additionally, the PMS module facilitated a structured approach to performance management by enabling employees to set their Key Result Areas (KRAs) and goals, while managers could review and provide feedback. This streamlined process not only improved communication and transparency but also contributed to enhancing employee engagement and productivity.

By implementing Workrig’s modules, Luke Coutinho Holistic Healing Systems achieved increased efficiency, simplified operations, and leveraged automation to optimize workforce management and performance evaluation processes.

HOW ONE BENEFITS?OUTCOME

Luke Coutinho Holistic Healing Systems realized significant operational improvements by adopting Workrig’s modules. The company was able to reduce manual effort and errors across various processes such as recruitment, leave management, and payroll processing. Automation helped to streamline the organization’s workflows, ensuring timely salary disbursements and statutory compliance, while also offering more control over performance management. With automation and structured workflows, Luke Coutinho Holistic Healing Systems achieved a streamlined operational framework, leading to increased employee satisfaction, better compliance, and improved productivity across all departments. The company is now equipped to handle its growing workforce while maintaining its focus on delivering exceptional holistic wellness services.